May 27, 2024
P.O.Box 613ER Gombilla House, Lamashegu Market, Tamale, Northern Region

PURC pays familiarization visit to Radio Tamale

The Public Utilities Regulatory Commission (PURC), has paid a familiarization visit Radio Tamale. The visit according to the PURC was to seek collaboration with the station in achieving its mandate and resolving conflict between NEDCo and its customers.

The issues discussed were among other things, how the PURC can leverage on the media to build strong customer relations and addressing customer complaints.

Speaking during a short meeting with the staff of Radio Tamale 91.7, the regional Manager of the PURC in the northern region, Edward Kweku Boduah, said the recent happenings in Tamale between the people of Tamale and power distributor, the Northern Electricity Distribution Company (NEDCo) was of a grave concern to regulator, the PURC.

Mr. Boduah further stressed that the role of the media in resolving challenges between NEDCo and its customers cannot be over emphasized. He however called on Radio Tamale to be a key stakeholder in resolving conflicts between PURC on one hand and NEDCo and its customers on the other hand.  

He also revealed that, the PURC is planning to roll out a media fellowship aim at building the capacity of media practitioners on the mandate of the PURC.

He said: “The PURC media fellowship seeks to collaborate further with the media on very important areas. And once the appreciates the issues better, they be in a better position to educate the public”

Outlining the reasons the PURC was in Tamale, Alhaji Jabaru Abubari, director, regional operations, said in recent times there have conflicts between NEDCo and the people of Tamale. He said top PURC officials were in Tamale to collaborate with the regional office and engage critical stakeholders in the area in addressing the challenges.

It is a powerful delegation we have brought to Tamale to address a lot of issues. You know that NEDCo has been in the news for all the wrong reasons. So we are here to understand these issues and find solution to them. We know the media is important stakeholder and that’s why we are here at Radio Tamale to call on the management of the station and collaborate with you, he stressed.

He revealed that there was the need PURC’s intervention on issues surrounding the power distribution sector in Tamale as a regulator because the situation is terribly affecting the operations of NEDCo.

Can you believe that NEDCo cannot account over 46 percent of power distributed mainly due to power theft? And if nothing is done about the situation the power distributor will collapse and there won’t be power in the northern sector. We don’t want that to happen and that’s management has sent this powerful delegation to the northern region to sort out these issues, he noted.

He noted: “NEDCo is installing new metres and this is causing a lot of confusing here and there. But the people need to understand the value those metres. There are here to benefit the customer and help contain operational cost of NEDco”.

He further commended Radio Tamale for reporting extensively on the challenges of the power distribution situation in Tamale.

He stated that, due to the extensive coverage on the conflict the ensued between NEDCO and the people of Koblimahagu, he was in Accra and appreciates the concerns of both parties independently.

The PURC delegation was led Alhaji Jaburu Abubakar, Director, Regional Operations, comprising Mr. Edmond Kweku Tuffour, Principal Manager in charge monitoring and operations, Mr. Simon Ali Jarana, Head, public relations and external affairs, Mohammed Awal Khalilillahi, Public Relations Officer and the northern region’s Complaints officer.

The management of Radio Tamale 91.7 commended PURC for being proactive in taking steps in addressing pertinent issues within their domain.  

The station indicated its readiness to support PURC with public education activities.

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